Orders are sent from San Antonio, TX by USPS Priority Mail and are normally received within 4 days after the item is shipped. We usually dispatch the items that are in our stock within 24 hours. The expected arrival date is shown on the checkout screen. The ship date for your order is shown on the order receipt. For custom orders and the ones not in our San Antonio warehouse, we ship directly from our workshop in Turkey with UPS or FedEx. It takes 3-4 business days.
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Please use the below form. You can also call customer service on +1 (973) 435-3638.
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Please allow 3 - 5 business days from the time your package arrives back to us for a refund to be issued.